Customer Support & BCP  

During COVID-19

BUSINESS 

CONTINUITY

PLAN

SOLUTIONS

CUSTOMER

SUPPORT

During COVID-19

The COVID-19 pandemic has created unprecedented challenges for the AV industry. The health and safety of our entire industry, from partners, clients and our team members, is our highest concern.

We continue to monitor the situation through the advice of public health authorities including the World Health Organization (WHO) and the Canadian Healthcare System.

Business

Continuity Plan

During this time of rapidly changing business requirements, GAV MGMT, will implement additional resources and technical support for our clients.


As a partner committed to helping you achieve your business objectives, we’ve pulled together a summary of those resources here and will update regularly as new resources become available.

Video Conferencing Resources

During COVID-19 

With a drastic increase in remote work happening due to circumstances surrounding COVID-19), many organizations are looking for efficient communication tools to keep their teams connected and operational.

Especially in larger organizations, when in-person meetings cannot happen due to social distancing or quarantine, video conferencing is often the superior replacement for meetings over phone calls or email communications.

Video Conferencing - Partners

GAV MGMT works closely with software and hardware partners to create compatible video conferencing solutions to support communications through the COVID-19 Outbreak:

Cisco WebEX

IT Admin Resources

Helping existing customers enable a much larger number of remote workers by temporarily expanding their usage at no additional cost. Providing free 90-day licenses for businesses who are not WebEx customers. Expanded capabilities include:

  • Unlimited usage (no time restrictions)

  • Support for up to 100 participants

  • Offers toll dial-in (in addition to existing VoIP capabilities)

Advanced Google Hangouts Meet

Google is offering free access to their advanced Hangouts Meet video-conferencing capabilities to all G Suite and G Suite for Education customers until July 1, 2020. Normally available only in the Enterprise edition of G Suite, the advanced features now available include:

  • Larger meetings, for up to 250 participants per call

  • Live streaming for up to 100,000 viewers within a domain

  • The ability to record meetings and save them to Google Drive

Microsoft Teams

Free Office 365 E1 Offer

Options for individuals and organizations to quickly deploy the Teams collaboration platform include:

  • Unlimited usage (no time restrictions)

  • For businesses and government, signup for free Office 365 E1 for 6 months to gain access to Teams

  • For IT professionals wanting to try to roll Teams out, Microsoft is offering access to Teams through a free 6-month Office 365 E1 license.

Zoom Meetings

License and Resources

The free Zoom Meetings license provides an unlimited number of video meetings with up to 100 participants, including collaboration features and online support. Additionally, Zoom is offering a number of webinars, training and tips for managing your growing remote workforce.

  • Scheduling informational sessions and on-demand resources so anyone can learn how to use the Zoom platform with ease — and at their convenience.

Our Solutions

Connected meeting rooms make it possible to maintain productivity, even from different locations. Don’t let distance hold your team back.

Need More Help?

GAV MGMT is standing by to help you prepare for a rapid increase in video conferencing, collaboration and remote communications.

 

Our experience includes building and installing audio visual systems in emergency operations centers, corporate command centers, and executive conference rooms.

Resources

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MONTREAL - OFFICE

450 Montée de Liesse, Saint Laurent, QC  H4T 1N8

EXPLORE

CUSTOMER SERVICE

Phone: 1 844 428 6468

Email: info@gavmgmt.ca

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